Data and Privacy Policy

Effective date: last updated 24/09/2021

This Privacy Policy describes how Firmnav ApS, CVR 40934189, Oresundsvej 150A, 3.th 2300 Copenhagen S (“we”, “us”, or “our”) processes and collects your personal data and what your rights are in that relation. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our notice, or our practices with regards to your personal information, please contact us at support@firmnav.com.

This privacy notice applies to all information collected through our website, platform and/or any related services, sales, marketing or events (we refer to them collectively in this privacy notice as the "Site").

Information collected

We automatically collect certain information when you visit, use or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information.
We collect Personal Data about you from:

  • You
    • when you provide such information directly to us.
    • when personal data about you is automatically collected in connection with your use of our Site.
    • when you apply for a job at Firmnav.
    • when you are employed at Firmnav through direct employment or indirect employment, e.g. freelancing or contracting.
    • when you reach out to Firmnav in order to engage business with us and/or any sort of business partnership or relationship.
    • when we collect data directly from company websites.
  • Third-parties
    • Public registry: we collect data from public company registries

When we create or enhance our Site about individuals and companies, we may collect this information from multiple sources, including:

  • Publicly available web sources that we scan.
  • User contributions about themselves or other people and companies.
  • Research conducted internally by us.
  • Other companies and data partners that license information to us.

Aim and use of collected data

We collect personal data with the aim to deliver the best possible customer experience and hereby also constantly improve the services provided by the Site. In addition, we use the information to fulfill our obligations and duties to ensure that we comply with regulations and exercise our contractual rights. We use the data collected for the following areas:

  • Administration of the Site and our business
  • Providing and communicating services
  • Customer onboarding
  • Support and assistance
  • Operations
  • Security and compliance
  • Other legal purposes

Sharing of information

We may process or share data based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Legitimate interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
  • Performance of a contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
  • Legal obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

More specifically, we may need to process your data or share your personal information in the following situations:
  • Corporations and companies associated with us.
  • Vendors, consultants and other third-party service providers.
  • Governmental & public institutions.

International transfer of your data

There might be circumstances where we have to transfer your personal data to countries outside EU/EEA. The transfer of your personal data outside EU/EEA will be to our service providers or business partners. In situation of transferring of data outside EU/EEA, we will ensure that the transfer to other third-party countries will be in accordance and compliance with the governing personal data policies, e.g. polices set by European Data Protection Authorities. This implies that any other third-party outside EU/EEA which gains access to your personal data has to be compliant with the required level of data security and level of compliance by living up to the standard data protection clauses adopted by the EU Commission.

Retaining and accessing your data

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. The period of retention of your data will be determined in a combination of how long we need the data to perform our agreement with you and for financial record keeping as required by the tax and business authorities.

How we protect your information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information which we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.

Your rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; (v) aim and use of data collection and processing, (vi) your rights from updating, changing and deleting your personal data as well as the option to make objection for our way of processing and handling your personal data. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal. If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority.

Use of Cookies, Tracking Technologies, and other Electronic Tools

We do not use cookies or related to collect and track your behavior on the Site to collect information on you.

Updates

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

Change, delete or update your personal data

You have the right to get your personal data updated or changed because e.g. your data has changed or due to an error in your provided personal data. Under special cases and circumstances, you have the right to get your personal data deleted. This means that we have to delete all stored information about you. Please use the contact details below in order to get your personal data deleted. In addition, you have the right to request access to your personal data which we have about you.

Limitation of your data

You have the right to limit our right to process your personal data if (i) you object to the accuracy of the personal data, (ii) if our processing for you data does not comply with appliable laws and you are requesting us to have limited access to your data instead of us deleting your data, (iii) we do no longer need to have access or process your personal data in accordance with our aim, but the personal data is required for you establishing, exercising or defending legal requirements, for example as documentation or evidence.

Objection

You have the right to make objections to our processing of the personal data concerning you.

Withdrawal of consent

In those circumstances where our processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. Please use the below contact details to use your right.

Article 14 Exemption

The data that Firmnav collects and stores are considered to be exempted to the general obligations of Articule 14 to provide and disclose information to the data subject. The exemption follows the Data Protection Regulation, both

  • Article 14 (1). 5, letter a, which relates to "the data subject already has the information": Firmnav scrapes and collects data that the subject already know is available.
  • Article 14 (1). 5, letter b, which relates to a "the provision of such information proves impossible or would involve a disproportionate effort": Informing and reaching all the affected data subjects would be nearly impossible and would involve a disproportionate efforts.

Contact information

If you have questions, comments or want to file a complaint regarding our data policy, please email us at support@firmnav.com or send your inquiry by mail to:

Firmnav ApS
Oresundsvej 150A, 3. th
Copenhagen 2300
Denmark